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SHORE provides this limited warranty to the original purchaser of SHORE ROLATV brand products.

The warranty ensures that the product is free from defects in workmanship and materials under normal, indoor, residential, or commercial use conditions for the periods listed below:
Smart Cabinets: 1-year limited warranty;
Screens: 1-year limited warranty;
Projectors: Unless otherwise stated on the product page, the default product warranty period is one year from the date of receipt.
Warranty Coverage:
All quality-related defects for products purchased directly from SHORE website or authorized SHORE ROLATV distributors are covered by the limited warranty.

For after-sales warranty of laser TV cabinets, only new products are sent without repairs.
For issues regarding screen and projector warranties, please contact our customer service at
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Shipping Time for Pre-sale Items
For products such as laser TV cabinets and rollable screens undergoing pre-sale, delivery time is 45-60 days after ordering.

Shipping Time for Overseas Warehouse Stocked Items

Please allow 1-2 business days for us to process your order.

Local Warehouses:
We have local warehouses in Australia, North America, and Europe.

Shipping Times:
Australia:
Typical shipping time: 2-7 business days.
For metropolitan areas: 2-3 working days.

North America and Europe:
Typical shipping time: 2-7 business days.
For EU customers from EU warehouses: 4-7 working days.

Other Regions:
If your address is not in Australia, North America, or Europe, the parcel will be shipped directly from China.
Typical shipping time: 7-15 business days.
For overseas customers: 7-14 working days.

Important Note:
It is the responsibility of the customer to provide a full and accurate delivery address.
We cannot change your delivery address once the parcel has been dispatched.
ShoreLiving cannot be held responsible for lost parcels due to incomplete or inaccurate addresses.

We do not accept cancellation or refund when the cabinet order is placed!